Privacy policy
Welcome to Sherringford. We are committed to protecting the privacy of our visitors and users. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you visit or use our website, sherringford.org, including its library, blogs, videos, news, courses, community features, store, subscription services, and loyalty program.
1. What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. This may include:
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Personally Identifiable Information (PII): Name, email address, postal address, phone number, password, communications you send us.
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Transactional Information: Payment details (including credit card information, processed via secure gateways), purchase history, subscription details, loyalty program activity.
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User-Generated Content: Comments, feedback, product reviews, recommendations, posts and interactions within the community pages, personal profile information you choose to provide.
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Technical Information: Internet protocol (IP) address used to connect your computer to the Internet, login details (if applicable), computer and connection information.
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Usage Information: We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information (like scrolling, clicks, mouse-overs), methods used to browse away from the page, course progress, content viewed or downloaded.
2. How do we collect information?
We collect information in the following ways:
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Directly from you: When you register for an account, subscribe to our services, purchase products or courses, participate in the community, contact us, respond to surveys, sign up for newsletters, or otherwise voluntarily provide information. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.
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Automatically: When you browse our site, we automatically collect technical and usage information using cookies, server logs, and other tracking technologies (see section 6 below). We collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information.
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From Third Parties: We may receive information from third-party services integrated with our site (e.g., payment processors) but only as necessary to provide our services.
3. Why do we collect such personal information?
We collect Non-personal and Personal Information for the following purposes:
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To provide and operate our Services (including courses, community, store, library access).
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To process your transactions, subscriptions, and manage your account and loyalty program participation.
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To provide our Users with ongoing customer assistance and technical support.
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
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To personalize your experience on our site.
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To manage community interactions and user-generated content.
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To comply with any applicable laws and regulations, and enforce our User Agreement.
Your personal information will be used for the specific reasons stated above only.
4. How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may share your information with trusted third-party service providers as necessary to provide our services (such as Wix.com for hosting and e-commerce, payment processors, email service providers). We only share information necessary for them to perform their services and require them to maintain the confidentiality and security of your information.
We do not sell your personal information. We may disclose your personal information if required by law or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
5. How do we communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail, based on the contact information you provide.
6. How do we use cookies and other tracking tools?
We use cookies and similar tracking technologies to operate and personalize the website, analyze site traffic, provide social media features (community), and facilitate e-commerce functions.
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The cookies may be categorized as essential cookies (necessary for site functionality like login and shopping carts) and potentially others for analytics or performance.
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When informing visitors of cookies, we aim to provide transparency. You can learn more about cookies and how to manage them from reliable sources such as All About Cookies
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Your browser settings usually allow you to manage cookies, including refusing or deleting them. However, disabling essential cookies may affect the functionality of our website. We utilize Wix's built-in tools for cookie management and consent where applicable.
7. How can your site visitors withdraw their consent / Access Your Information?
You have rights regarding your personal information. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@sherringford.org or send us an sms to our number 305 482 3878.
Withdrawing consent for certain data processing (like marketing communications) can typically be done via unsubscribe links in emails or by contacting us directly. Withdrawal of consent for essential processing may affect your ability to use certain features of the site.
8. Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, potentially via the Update category of the blog, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
9. Questions and your contact information
If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:
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Email: contact@sherringford.org
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SMS: 305 482 3878
We designed Sherringford.org to be more than just an educational resource; it's a platform intended to bring a refreshing twist to your daily professional life.
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